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Jay Are
Jun 2007

Banned

Konica Minolta

anyone ever used a Konica Minolta C550 Bizhub network printer? i'm having some issues with the "send email" function. the error says "server connection error" but all settings are correct, i'm sure. even the konica ppl can't help with this one. just thought someone out there was already familiar with this and might offer up some sort of solution.

thanks.

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11-13-2007 07:07 PM

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Avenue_1 v4.0b
Oct 2007

Banned

"reply to all"

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11-13-2007 08:31 PM

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David Cameron
Nov 2005

Junior Member

Have you tried turning it on?

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11-13-2007 10:49 PM

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Linnets
Jul 2005

Rubbery

quote:
Originally posted by cupidstunt
Have you tried turning it on?

Switch it off and then back on again.

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11-14-2007 12:18 AM

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Jay Are
Jun 2007

Banned

quote:
Originally posted by Avenue_1 v4.0b
"reply to all"

quote:
Originally posted by Avenue_1 v4.0b
No, and there was me thinking you knew a bit about computers.

quote:
Originally posted by Avenue_1 v4.0b
No, you didn't post it as a joke. You actually thought you could do it like that. Now THAT IS funny!!!!

quote:
Originally posted by Jay Are
i've thought about exactly how to respond and have decided to cry.

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11-15-2007 05:53 PM

Avenue_1 v4.0b
Oct 2007

Banned

quote:
Originally posted by cupidstunt
Have you tried turning it on?

quote:
Originally posted by Linnets
Switch it off and then back on again.

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11-15-2007 07:09 PM

Neversoft
May 2002

Admin?

Could it be a router/firewall issue... Everything is configured perfectly but not reaching the destination?

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11-16-2007 12:39 AM

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Jay Are
Jun 2007

Banned

actually, i figured it out. turns out the Konica can't connect to an smtp server (or domain controller for that matter) if there's more than a 5 minute time difference in their system time. so i got the ntp server name from our hosting solution and applied it to the Konica (and our domain controller) and presto.

i'm just glad it worked... those japanese can be quite demanding.

thanks tho NS

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11-16-2007 05:03 AM

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